Gaming at draemjili is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take our duty of care to Filipino players seriously, and we've built a full suite of tools and resources to help you stay in control at all times.
Six core pillars that define how draemjili approaches player safety and responsible gaming across the Philippines.
Every draemjili account undergoes mandatory age verification. We use government-issued ID checks to confirm that all players are 21 years or older before any real-money gaming is permitted.
Set daily, weekly, or monthly deposit and loss limits directly from your draemjili account settings. Once set, limits take effect immediately and can only be increased after a mandatory cooling-off period.
draemjili lets you set session time reminders and hard session limits so you always know how long you've been playing. When your limit is reached, you'll be automatically logged out.
If you feel you need a break, draemjili's self-exclusion tool lets you block access to your account for a set period — from 30 days up to permanent exclusion. Requests are processed promptly and without judgment.
draemjili sends periodic in-session pop-up reminders showing your session duration and net gaming activity, helping you stay aware of how much time and money you've spent.
Our responsible gaming support team is available around the clock via live chat. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines, help is always just one message away.
At draemjili, we believe that the ability to step away is just as important as the ability to play. Our self-exclusion program is one of the most important responsible gaming tools we offer, and we've made it as easy as possible to use — no questions asked, no waiting period before it kicks in.
Self-exclusion at draemjili means your account will be suspended for the duration you choose. You will not be able to log in, deposit, or place bets during this period. Any pending bonuses will be forfeited, and you will be removed from our marketing lists for the duration of your exclusion.
How to self-exclude: Log in to your draemjili account, go to Account Settings → Responsible Gaming → Self-Exclusion, and select your preferred exclusion period. The exclusion takes effect immediately. You may also contact our 24/7 support team to request exclusion on your behalf.
Cap how much you can deposit per day, week, or month. Reductions apply instantly; increases require a 24-hour review period.
Available NowSet a maximum amount you're comfortable losing in a given period. Once reached, your account is automatically paused until the period resets.
Available NowDecide in advance how long each gaming session should last. draemjili will notify you when you're approaching your limit and log you out when it's reached.
Available NowReceive pop-up notifications at intervals you choose — every 30, 60, or 90 minutes — showing your session time and net activity so you can make informed decisions.
Available NowProblem gambling can affect anyone — regardless of age, income, or background. Knowing the warning signs is the first step toward getting help. At draemjili, we encourage all Filipino players to be honest with themselves about their gaming habits.
Answer these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use draemjili's responsible gaming tools or reach out to a support organization.
If you answered yes to 2 or more questions: Please consider using draemjili's self-exclusion or limit-setting tools, or reach out to our support team. You can also contact the PAGCOR Responsible Gaming Helpline for confidential assistance.
If you or someone you know needs help with problem gambling, here's how to take action — step by step.
The first and most important step is recognizing that gambling has become a problem. Be honest with yourself. There is no shame in seeking help — problem gambling is a recognized condition that affects many people across the Philippines and around the world.
Log in to your draemjili account and immediately activate deposit limits, session time limits, or self-exclusion. These tools are available 24/7 in your account settings and take effect right away. You can also contact our live chat support team to have limits applied on your behalf.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for Filipino players. PAGCOR's program includes player exclusion registries and support resources. Players who self-exclude through PAGCOR's registry are excluded from all PAGCOR-regulated gaming venues and platforms.
Several organizations in the Philippines provide confidential counseling and support for problem gamblers and their families. Speaking to a trained counselor can make a significant difference. You don't have to face this alone — support is available in Manila, Cebu, Davao, and other major cities.
Opening up to a trusted family member or friend about your gambling can be a powerful step. Having a support network around you makes it much easier to stick to your decision to take a break or seek professional help.
draemjili Support: Our responsible gaming team is available 24/7 via live chat on the draemjili platform. All conversations are confidential. We can help you activate limits, process self-exclusion requests, or simply talk through your options — no judgment, ever.
Keep gaming fun and in its proper place with these practical tips from the draemjili responsible gaming team.
Decide how much you can afford to spend before you start playing — and stick to it. Treat it like entertainment spending, the same as a night out in BGC or a movie in SM.
Decide in advance how long you'll play. Use draemjili's session timer to enforce it automatically. When time's up, log out — regardless of whether you're winning or losing.
Gaming at draemjili should be enjoyable entertainment. If you're not having fun, or if you're playing out of frustration or desperation, it's time to stop and take a break.
Losses are part of gaming. Never try to win back what you've lost by playing more — this is one of the most common paths to problem gambling. Accept losses and walk away.
draemjili is here to provide Filipino players with a fun, fair, and responsible gaming environment. Use our tools, know your limits, and enjoy the experience — the way it's meant to be enjoyed.