At draemjili, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have over your own information.
Six core principles that guide how draemjili handles your personal data every single day.
draemjili uses industry-standard encryption and secure infrastructure to protect your personal and financial data from unauthorized access at all times.
draemjili does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used only for the purposes described in this policy.
You have the right to access, correct, and request deletion of your personal data held by draemjili, subject to our legal and regulatory obligations.
draemjili processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable gaming regulations.
We tell you exactly what data we collect, why we collect it, and who we share it with. No hidden data practices, no vague language — just clear, honest disclosure.
draemjili collects only the personal data that is necessary for the purposes described in this policy. We do not collect data beyond what is required to operate our platform safely and legally.
Summary: This Privacy Policy applies to all personal data collected by draemjili in connection with your use of our platform, including our website, games, payment services, and customer support channels. By registering or using draemjili, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use our platform.
draemjili ("we," "us," "our," "the Company") is committed to protecting the privacy and personal data of all players and users of the draemjili platform. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with the draemjili website and all associated services.
This policy is intended to help you understand what personal data draemjili collects about you, why we collect it, and what we do with it. We encourage you to read this document carefully and contact us if you have any questions or concerns about our data practices.
This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable data protection legislation, draemjili is the data controller responsible for your personal information collected through the draemjili platform.
As data controller, draemjili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable law.
Data Protection Officer: draemjili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact our DPO at any time using the contact details provided in Section 16 of this policy.
draemjili collects the following categories of personal data from players and users of the platform:
Sensitive Personal Information: Where draemjili collects sensitive personal information as defined under the Data Privacy Act of 2012 (such as government ID numbers), we apply additional safeguards and process such data only where strictly necessary for identity verification, regulatory compliance, or fraud prevention purposes.
draemjili collects personal data through the following means:
draemjili uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and account data |
| Identity verification (KYC) and age verification (21+) | Identity data, government ID documents |
| Processing deposits and withdrawals | Transaction and payment method data |
| Providing and improving gaming services | Gaming, behavioral, and technical data |
| Anti-money laundering (AML) and fraud prevention | Identity, transaction, and technical data |
| Responsible gaming monitoring and intervention | Gaming, behavioral, and account data |
| Customer support and dispute resolution | Identity, account, and communication data |
| Marketing and promotional communications (with consent) | Contact and account data |
| Regulatory reporting and legal compliance | Identity, transaction, and gaming data |
| Platform security and technical operations | Technical and device data |
draemjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
draemjili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:
draemjili does not sell your personal data. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:
All third parties with whom draemjili shares personal data are required to handle such data in accordance with applicable data protection laws and are prohibited from using your data for their own independent purposes.
draemjili uses cookies and similar tracking technologies on our platform to enhance your experience, maintain session security, and analyze platform usage. The following types of cookies may be used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the draemjili platform. For more information on managing cookies, refer to your browser's help documentation.
draemjili retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with us and for such additional periods as required by applicable law.
In particular:
When personal data is no longer required, draemjili will securely delete or anonymize it in accordance with our data retention and disposal procedures.
draemjili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, draemjili will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
Your Role in Security: While draemjili takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your draemjili account, enable two-factor authentication, and never share your login credentials with anyone.
Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by draemjili:
You have the right to request a copy of the personal data draemjili holds about you, along with information about how it is being processed.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most account information directly through your draemjili account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests on grounds relating to your particular situation.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
To exercise any of these rights, please contact draemjili's Data Protection Officer using the contact details in Section 16. We will respond to all verified requests within thirty (30) days, or within such extended period as permitted by applicable law where the request is complex or numerous.
The draemjili platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. draemjili does not knowingly collect personal data from individuals under the age of 21.
If draemjili becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the draemjili platform, please contact us immediately using the details in Section 16.
draemjili primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to recipients located outside the Philippines — for example, to international game content providers or cloud infrastructure providers — draemjili will ensure that such transfers are carried out in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules and regulations.
This may include ensuring that the recipient country provides an adequate level of data protection, or implementing appropriate safeguards such as data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission.
The draemjili platform may contain links to third-party websites or services. This Privacy Policy applies solely to personal data collected by draemjili through the draemjili platform. draemjili is not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.
draemjili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, draemjili will make reasonable efforts to notify registered players via email or in-platform notification prior to the changes taking effect. Your continued use of the draemjili platform following any update constitutes your acknowledgment of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how draemjili protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way draemjili handles your personal data, please contact our Data Protection Officer:
Data Protection Officer — draemjili
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the draemjili platform
Response Time: We aim to respond to all privacy-related enquiries within 15 business days.
If you are not satisfied with draemjili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available on the NPC's official website.
Your privacy and security are at the heart of everything we do. Join thousands of Filipino players who trust draemjili for a safe, fair, and transparent gaming experience — with instant GCash withdrawals and 24/7 support.